Terms of service
TERMS AND CONDITIONS OF Purchase and Sale
1. General provisions
These Terms and Conditions of Purchase and Sale (hereinafter referred to as the "Terms and Conditions") set out the rights, obligations and responsibilities between the Buyer (hereinafter referred to as "You") and the Seller (hereinafter referred to as "We") in relation to the purchase of goods for You in the online shop (hereinafter referred to as the "E-Shop").
2. The moment of conclusion of the contract of sale and purchase
2.1 The contract between You and Us shall be deemed to have been concluded from the moment You click on the "Place Order" button in the e-shop, after having created a shopping cart, indicated the delivery address, chosen the payment method and read Our Rules.
2.2 The Contract shall commence from the moment of receipt of payment for the Goods, but no later than 3 (three) working days later, and shall remain in force until the Goods have been delivered to you. If we do not receive payment for the goods within the specified period of time, the order shall not be fulfilled and all information relating to this order shall be deleted.
2.3 The details of each order are stored in the e-shop.
2.4 If you have chosen the payment method "Pay by bank transfer", the order sent by e-mail shall be considered as a preliminary invoice for payment. In other cases, payment is made immediately.
2.5 The order starts the next working day after receipt of payment and lasts up to 12 working days.
3. Your rights
3.1 The Buyer has the right to purchase goods in the online shop www.dingom.com in accordance with the Terms and Conditions and the legislation of the Republic of Lithuania in force at the time of purchase.
3.2 You have the right to withdraw from the contract for the sale of goods with the e-shop, unless the contract is concluded for:
3.2.1. participation in games or lotteries;
3.2.2. in other cases where the contract of sale and purchase cannot be withdrawn, in accordance with the laws of the Republic of Lithuania
4. Your obligations
4.1 You must pay the price of the goods and their delivery within three working days from the moment of conclusion of the contract of sale (unless otherwise agreed), as well as additional payments (if so agreed) and accept the ordered goods in accordance with the procedure set out in these Terms and Conditions.
4.2 If the details provided on your registration form change, you must update them immediately.
4.3 By using the e-shop, you agree to these Terms and Conditions of Sale and must comply with them.
5. Our rights
5.1 If the Customer attempts to interfere with the operation or stable functioning of the e-shop, We may, without prior notice, restrict or suspend the Customer's access to the e-shop or, in exceptional cases, cancel the Customer's registration.
5.2 We may, in important circumstances, temporarily or permanently discontinue the e-shop without prior notice to You.
5.3 We may unilaterally change the terms and conditions of these Terms.
6. Our obligations
6.1 We are committed to respecting the privacy of the Customer and the right to the protection of his/her personal information provided in the registration form of the online store www.dingom.com. The Seller shall use it in accordance with MB Dingom's privacy policy and applicable law.
6.2 To provide all the conditions for the proper use of the services provided by the e-shop.
6.3 To deliver the goods ordered by you, to the address and within the agreed delivery period.
6.4 In the event of important circumstances where we are unable to deliver the goods you have ordered, we undertake to offer you an equivalent product and, if you refuse to accept an equivalent product, to refund your money within 72 hours.
7. Delivery of the goods
7.1 You may choose the method of delivery of the goods when ordering the goods. If you wish to receive the goods by another method, please contact us at orders@dingom.com.
7.2 You must check the condition of the parcel at the time of delivery.
7.3 Once you have signed the delivery document, the consignment is deemed to have been delivered.
7.4 If you notice any damage to the Consignment, you must not accept the Consignment and you must note this on the consignment note. If you accept the goods and sign the consignment note without comment, the consignment shall be deemed to have been properly delivered.
8. Return of goods
8.1 Returns shall be made in accordance with the provisions of the Government of the Republic of Lithuania of 11 June 2001. Resolution No 697 "On Approval of Retail Trade Rules": https://e-seimas.lrs.lt/portal/legalAct/lt/TAD/3e3f6a70164711e4aa9bb36470fb9e6e
8.2 The returned item must be fully assembled. You are responsible for the complete assembly and packaging of the item. If the item is not complete and properly packed, We have the right not to accept the item.
8.3 The item must be returned in the condition in which it was received, in the packaging in which it was delivered. The packaging must be undamaged, clean, properly prepared and packed.
8.4 The cost of returning the Goods shall be borne by you, unless the Goods are returned for faulty workmanship.
8.5 Where Goods are returned in poor quality, We undertake to replace the poor quality Goods with other Goods. If We do not have an equivalent item, We will refund the money You paid for the item.
8.6 Goods may be returned within 15 days of the date of delivery of the Goods by notifying Us by email at orders@dingom.com
9. Liability
9.1 You are fully responsible for the accuracy of the details provided on the registration form. If you do not provide accurate data on the registration form, we shall not be liable for the consequences.
9.2 You are responsible for your actions when using the e-shop.
9.3 You are responsible for the transmission of login data to third parties. If third parties use your login data, you are responsible for the actions taken by the third party.
10. Sending information
10.1 We will send all communications to the email address provided in your registration form.
10.2 You shall send all notifications and enquiries by the means indicated in the "Contact Us" section of our e-shop.
11. Protection of personal data
11.1 Any information relating to personal data shall be subject to the Seller's privacy policy and the legislation governing the protection of personal data.
11.2 The Seller shall not transfer (except in the cases and according to the procedure established by the law of the Republic of Lithuania) the Buyer's personal data to third parties, except for the entities contributing to the execution of the order, for which these data are necessary for the successful execution of the order (e.g. postal couriers).
12. Final provisions
12.1 The dissemination of any information from the e-shop without the written consent of the Seller is prohibited.
12.2 These Terms and Conditions are governed by the law of the Republic of Lithuania.
12.3 Any disagreements arising from the execution of these terms and conditions shall be settled by negotiation. In the event of failure to reach an agreement, disagreements shall be settled in accordance with the procedure established by the laws of the Republic of Lithuania.